Case Studies
CBC Technical Support
Summer 2007
The IT needs of Carlton Baker Clarke are clear and simple - they need office staff to have access to key information within line-of-business applications reliably.
- Client systems running Windows XP Professional
- Onsite Support - Regular weekly onsite visits to proactively check the client systems
- Offsite Support - Regular weekly server monitoring
- Offsite Support - Telephone support and remote access reduces time to resolution
Our consultancy pedigree means we can solve issues our competitors cannot. When issues arise that require specialist knowledge, our IT Infrastructure department provide the next line of support. Having this point of escalation in place increases our effectiveness in all areas of PC, server and network infrastructure maintenance.
