Hoping to get work at Glastonbury or Boomtown with us this year? Please read the details on our Festival Deposit.

If you are hoping to get a work place through us at either (or both) Glastonbury Festival or Boomtown Fair this summer, you will be required to pay a refundable deposit in order to successfully book your place.

Why do you take a deposit?
We established a deposit system for staff working at Glastonbury a number of years back and last year introduced the same system for Boomtown Fair. The deposit was put forward to secure the value of the event access wristband that all CTM staff acquire when working the festival(s).

How does it work?
This year the value of our deposit is £320 and will be held by us from the date you book onto work at either event up until approximately a week following the event (the exact date is unknown due to payment volumes around the same period). If you intend on booking onto work at both Glastonbury and Boomtown, there is no need to pay the deposit twice as we schedule the booking dates for Boomtown for the week proceeding Glastonbury. In the case that you are also successful in booking into Boomtown, we would hold onto your deposit until the week following that event to return the deposit in full to your bank account. If you failed to get shifts, your deposit will be refunded as planned.

When do I need to pay my deposit?
Once successfully selecting your shift pattern, you will be emailed and will need to complete your deposit payment (in full) and it must be received by us within 24hrs after booking into your selected shifts at either event. If your payment is not received within this time frame you will be notified of your removal from the booked shifts and will need to repeat the booking process again to be successful. Any payments received after the 24hrs will be immediately refunded.

Why do I only have 24hrs to pay my deposit?
We appreciate that this time frame may seem a little restrictive, however it is essential to maintain the stability of the booking process for such popular events as Glastonbury and Boomtown. We receive thousands of phone calls relating to these festivals and need to ensure that the administration and security of your bookings are smoothly and efficiently executed. Would you like to be on the reserve list for vacant shifts because someone is not paying their deposit in a timely fashion or perhaps they managed to secure a good shift pattern and you aren’t able to as a result… so it’s to protect us both.

Is there a risk I won’t get my deposit back?
Yes there is, however you don’t need to worry if you behave and don’t break festival guidelines;

  • You must complete all scheduled work agreed at the time of booking with the office team and to a satisfactory standard. Any changes in your attendance on these shifts MUST be checked through the admin desk when onsite or the office team prior to the event. Failure to complete all scheduled shifts will result in the loss of your deposit. Terms of satisfactory work will be detailed in the deposit approval form you will receive during the booking phase.
  • The removal of your festival wristband as a result of violent, abusive or illegal  behaviour (including theft, robbery and sabotage), shortly followed by your eviction from site and notification to the local authorities, will result in the loss of your deposit.
  • The removal of your festival wristband as a result of use, possession or dealing illegal or un-prescribed drugs, shortly followed by your eviction from site and notification to the local authorities, will result in the loss of your deposit.
  • The removal of your festival wristband as a result of drunk driving, shortly followed by your eviction from site and notification to the local authorities, will result in the loss of your deposit.

 

Is there anything else I need to know?

Here are some other useful notes relating to your deposit to be aware of;

  • A deposit must be made for each and every staff member booked into work, so if you’re booked as part of a group everyone still needs to complete their deposit payment within the set time frame.
  • A deposit can be paid by anyone and also an accumulated amount (e.g. £640 for 2 people), but PLEASE make sure to list who the deposit(s) are intended for in the payment reference option.